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man sitting by side of pool with Skimbot in water

Skimbot's Techie Info

  • When cleaning out her  debris tray, wipe down Skimbot with a damp cloth to remove dirt and mineral build-up on the unit. We all know to not go to bed wearing old makeup and grime from the day! Regular dishsoap or a mild household cleaner may also be used to keep her spick n’ span.

Skimbot is just way too advanced and not designed to be repaired by her loving owners. If a problem arises with your Skimbot, please contact us at customerservice@skimbot.com or call 602-909-2317, so our team arrange to repair or replace her.

Connect to the Apple App Store or the Google Play Store using your smart device.

Search for “Skimbot” or “Pool Robot”

Find and select the App with the Skimbot logo (show App Logo)

Select ‘Install’

When the App has finished downloading, select “Open”

  • Adjustable Operating Time
  • Edge cleaning
  • Debris washing
  • Speed
  • Distance to edge
  • Surface type
  • Key lock
  • Beep alert
  • Reset
  • When software updates are available for Skimbot, they will be automatically downloaded whenever you connect Skimbot to the mobile app. Yay! She’s always learning. Smart lady.

The manufacturer of this product, hereby warrants, subject to the conditions set forth below, that it will:

  1. Provide a full refund of the original purchase price if the product proves to be unsatisfactory and is returned to the place of purchase within 30 days of the original purchase date;
  2. Repair or replace the product, at its option, within 1 year of the original purchase date if it proves to be defective due to improper workmanship or materials. In order to obtain repairs or replacement under this limited warranty you call the Warranty Service phone number listed below or email customerservice@skimbot.com.

The following conditions apply to this Limited Warranty:

  • ORIGINAL PURCHASER. This limited warranty is limited to the original purchaser of this product from a retailer, manufacturer or authorized distributor.
  • UNAUTHORIZED REPAIR, ABUSE, ETC. This product shall not have been previously altered, repaired, or serviced by anyone other than a service facility authorized by the manufacturer or distributor to render such service. This product shall not have been subject to accident, misuse, abuse, casualty, vandalism, or operated contrary to instructions accompanying this product.
  • THIS WARRANTY, TO BE EFFECTIVE, MUST BE REGISTERED WITHIN 30 DAYS OF THE PURCHASE DATE BY REGISTERING ONLINE AT skimbot.com.
  • This warranty does not apply to any Skimbot unit that has been mistreated in any way, including if the unit has been:
    • Submerged underwater sufficiently to get water inside the motors or electronic enclosures.
    • Treated roughly to break components by what is obviously abuse (such as breaking the solar panels, cracking the plastic housing, paddlewheels or other components).
    • Stored or used in a pool of water as the pool surface freezes or becomes too foul to allow its use as a swimming pool, or allowed to remain in water during sleet, snow, tropical storms, or swimming activity.

Except to the extent prohibited by applicable law, no other warranties, whether express or implied, including the warranties of merchantability and fitness for a particular purpose, shall apply to this product. Under no circumstances shall manufacturer or distributors be liable for consequential or incidental damages in connection with this product. To the extent manufacturer is prohibited by applicable law from excluding implied warranties, the duration of such implied warranties which are not excludable shall be 1 year from the date of the purchase of this product at retail.

Manufacturer neither assumes nor authorizes any representative or other person to assume for it any obligation or liability other than such as is expressly set forth herein.

Skimbot may look like a pool toy to some children and may lure children into the swimming pool when no one is looking. ALWAYS WATCH CHILDREN AROUND WATER. NEVER leave children in the pool or around the pool without supervision.

Do not swim or dive while Skimbot is on the pool surface. The unit must be removed from the water during swimming. Leaving Skimbot in the pool while people are swimming presents a potential safety hazard to swimmers. It can also cause the apparatus to become swamped or water-logged, causing damage and voiding the warranty.

Last updated April 17, 2020 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange within the first 30 days. Please see below for more information on our return policy.

RETURNS All returns must be postmarked within thirty (30) days of the purchase date.

RETURN PROCESS To return an item, please email customer service at customerservice@skimbot.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
Skimbot LLC
Attn: Returns RMA #2114 E 5th St  Tempe, AZ 85281  United States   Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
REFUNDS After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange.We will notify you by email when your return has been processed.  EXCEPTIONS  
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.   

      
QUESTIONS
If you have any questions concerning our return policy, please contact us at: 602-909-2617 customerservice@skimbot.com

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